June 23, 2003 — The beautiful flower of Chino Hills, Grace Hsiung, had just received the honorable 21 Century CENTURION PRODUCER AWARD!

Frankly, I am not surprised to learn that she had won the top real estate agent award, because ever since the first interview with her a year ago, I knew back then that she will be a star in this field. Her warm smile and unique charm touched me deeply.

Grace is one of the most giving people I have ever known. She is definitely a giver, never too selfish to share her knowledge with anyone. Her kindred heart always made her competitors willingly put down their differences. I think this is one of the most important elements to her succel today. If Grace’s story is legendary, then, it is because God gave her a beautiful heart.

It’s been more than a year since the first interview. Seeing her again with more confidence and maturity, yet, still maintaining her humble self, refusing to brag about the awards that she had earned through honest hard work. She always said that all her success comes from her customers and good friends, even though she was the one on the stage to accept the awards, but it is everyone else around her that has earned the honor.

I have mentioned the word “legend” many times. “Legend” is just an exaggerated story, and Grace’s success is not just because of her natural born charm. Every successful story has its own reasons. Now, let me share with the readers some of her secrets:

1. Grace has created the first and the best bi-lingual real estate web site to date. When she first started, she only had one thing in mind—helping the new Chinese immigrants whose English is a second language to understand real estate in their own language. This web site immediately became popular due to the demand of the growing Chinese populations. Now the content of the web site includes:

The selling, buying process and knowledge

Buyers can log on and search the entire listed house on MRMLS

Provides the sellers three ways to get an estimate

Newly updated monthly median house prices and the amount of sales for single houses and condos

Information on the performances of each school

New articles on the current real estate market plus other related tools and knowledge to help you buy or sell your house, such as what title should you take when you buy a house, or how to calculate your property tax, etc.

2. Grace has a diligent, persistent attitude towards her proud profession. The way she persistently checks for newly listed houses on MRMLS is almost an obsession! The first thing she does when she wakes up in the morning is log on to MRMLS to check for new houses; any spare time that she has during the day, she searches again for new houses. She does this about every hour! Every night before she goes to bed, she checks the site again! Grace checks for new houses about numerous times a day and therefore she always knows the newest house on the market, and she is always the first one to take a suitable buyer to see a new house.

Looking at houses is one of Grace’s hobbies. She has never missed the chance to see a newly listed house. Sometimes there is not a suitable customer for a certain house; she will still go see the house herself. So she has seen about 90% of all listed houses.

She said that it’s not just for work that she looks at these houses, it’s also because she really enjoys the wonderful designs of every house, and she appreciates the interior decorations that give each and every house its own unique atmosphere. She stated that you can see the history of the house and the heart of each house's owners who had put in so much time and pride in decorating their houses. Grace said that sometimes looking at their creative ideas in decorations makes her want to applaud and cheer for them!

I smiled when I heard this—Grace is a good agent perhaps because she is a good observer. She understands that a house is more than a building; she understands the meaning of a home.

Grace is always up to date about the current market. Her expertise and selling a house enabled her to get the most accurate value if each house. Therefore, she can always help customers in finding their dream home in the shortest time with the best prices. Even though nowadays the Chino Hills area does not have enough houses to meet the demand of the market, she can still find a good home for her customers within five days.

Another reason that contributes to her success is her honest reputation and great relationships with other agents in this profession. Most agents that work around the Chino Hills area knows of Grace and trusts Grace. After a couple of deals, many agents look forward to work with Grace and her customers. Some newer agents to the area even ask for Grace’s opinion on how to price in the surrounding area. Because Grace knows how to figure out the accurate price of a house, she can help the customers sell a house faster. She provides the sellers each and every selling procedure and explains how everything works, so the sellers do not have to worry about any under the table, illegal transactions. Grace turns the frustrating selling or buying property ordeal into a pleasant, worry free experience.